New era for Wales and Borders  

16 October 2018
a train in front of a building.
Contact the Press Office

A new era of the railway has begun for the people of Wales & Borders. 

Transport for Wales has successfully taken over the operation of Wales and Borders from Arriva Trains Wales. Branded as Transport for Wales Rail Services, the 15-year contract will be delivered by KeolisAmey. 

The innovative and exciting solutions being delivered during this transformative contract, will bring significant benefits to communities and people the length and breadth of Wales.

It will also create a new standard for the industry as rail services are integrated with infrastructure for the first time.

Speaking at an official launch held at Pontypridd Station, First Minister Carwyn Jones said: “This is an important moment for rail in Wales – indeed for devolution itself.

“Led by Transport for Wales with our partners KeolisAmey this will be the very first ‘made in Wales’ rail service, designed and delivered by the Welsh Government

“The opportunity to re-design and re-purpose our railway network in Wales is a once in a generation opportunity and I am confident that by 2033 it can be the best passenger rail service in the UK.

“The chance to develop an integrated transport system that encourages economic growth and better supports our public services is supported across all political parties, and the opportunities to develop Metro systems here in South East Wales, in the North East and around Swansea Bay are drawing attention from across the globe.”

Speaking at an earlier event in North Wales, Transport Secretary Ken Skates outlined some of the many improvements passengers can expect to see in the next few weeks, months and years:

“With investment totalling almost £5bn of over the next decade and a half, our network will be transformed. We have committed £800m to deliver new trains across the network, which by 2023 will see 95% of rail journeys made on new trains. A further £194m will be put to improving the passenger experiences at our stations across the Wales and Borders network. 

“There is £738m earmarked to modernise the central metro lines, support the next phase of Metro and run more trains every hour. Transport for Wales rail services will offer 600 new jobs and 450 apprenticeships over the 15-year lifespan of the contract.

“Passengers will enjoy the benefits of the introduction of smart ticketing across the network, and through the extension of free travel to under-11s with half-price fares for 16 to 18-year-olds, they will see economic improvements also.

“This is an exciting time for Wales, and we wish Transport for Wales every success in bringing about these transformational changes on our behalf.”

James Price, Chief Executive, Transport for Wales added: “Transport for Wales has innovative plans to revolutionise transport across Wales and we’re ambitious to create a rail service that puts customers first. Taking over the running of the Wales and Borders rail service is an important first step on an exciting journey of transformation that will also see the creation of the South Wales Metro.”

Kevin Thomas, Chief Executive, Transport for Wales Rail Services commented: “Our customers, the people of Wales and border areas, deserve a rail service that matches Welsh Government’s vision. We know people have high expectations of the transformation that will happen in the coming years.  We’re determined to win their trust and develop a rail service that exceeds their expectations.”

Andy Milner, CEO of Amey, said: “This is a great opportunity for us to use our joint capabilities to deliver a first-rate service for Wales and its communities and together we are committed to making Wales a global showcase for public transport in the 21st century.

“We are looking forward to delivering the Welsh Government’s vision to transform transport across Wales sharing the journey with the dedicated men and women of the railway, who join the TfW Rail Services family.”

Amey and Keolis have a proven track record of working together, operating the Greater Manchester Metrolink and the award-winning Docklands Light Railway. 

As part of its commitment to Wales, Amey will be opening a new Consulting office in Cardiff in 2019, creating 50 jobs, joining the 300 employees already delivering essential services for the people of Wales.


Contact the
press office

+44 (0) 1865 713 240

Please note that the press office phone lines are for journalists and members of the press only, for any other enquiry, please use the general enquiry contacts.