Commercial Waste Management in the UK for Bruntwood
Amey operates a commercial waste management service for clients throughout the UK, including Bruntwood, which owns and manages more than 100 properties in Manchester, Liverpool, Leeds and Birmingham. Amey offers Bruntwood a bespoke commercial waste service at the majority of its buildings, including the Bright Building in Manchester Science Park.
A waste management service tailored
Our waste management service begins at the planning stage. Amey takes a consultancy service / consultative approach: “Before we begin work with any client we sit down with them and make sure we understand their business,” says Paul Crofton, Business Development Manager. “We always want to tailor our service to their needs.”
With many businesses keen to minimise waste disposal costs and improve their environmental record, Amey can advise on the best routes for waste both internally within the offices and externally. This includes access to waste separation and disposal routes including mechanical biological treatment (MBT) and materials recovery facility (MRF). We can also advise on how to demonstrate clear and accurate reporting to ISO 140001 standards.
Every client will have their own Amey key account manager and this personal service helps to set Amey apart. “We have realised that our large clients like to have one go-to person who can deal with everything, from advice on waste segregation to invoicing,” says Gary Moore, Regional Sales Manager.
“I know they want solutions not problems,” says Jenny Lawrence, Amey’s key account manager in the north of England. “I always try to think as though I am part of their team.”
Jenny works closely with Simoné van Niekerk, the Supplier Relationship Manager for Bruntwood, a large property owner and manager. Amey has the commercial waste contract for a large number of Bruntwood properties in Manchester, Birmingham, Leeds and Liverpool, including nine buildings at the Manchester Science Park. Simoné manages a number of suppliers in cleaning, pest control, landscaping, and washrooms as well as environmental services.
“A waste contractor must understand how we operate, but also know how our customers want to work,” she says. “Our buildings need to operate effortlessly – for example, city centre collections must be made at the right time with the minimum of disruption. We also want our supplier to be on top of the important issues of the day, such as recycling and plastics. Amey can always see the big picture.”