Our values

We’re proud to be creating better places to live, work and travel.

Our core values are the building blocks of how we do things and what’s important to us. They help us forge strong relationships with our customers, partners and supply chain, to keep improving our services every day.


Putting People First

Looking out for each other in our relentless pursuit of zero harm

Involving and empowering everyone to deliver and grow

Being both accountable and supportive 


Delivering Great Service

Showing our passion for great customer service

Delivering brilliantly on what we promise

Listening and responding quickly to solve problems together to get things done


Creating Better Solutions

Doing things better every day

Innovating and finding new ways to improve and make things simpler

Collaborating, sharing our knowledge and learning from best practice



These are unprecedented, fast-changing times through which we are working to support all our employees as best we c… twitter.com/i/web/status/1…

31 Mar

Massive thank you to the members of the London Borough Waltham Forest team that assisted in the food bank distribut… twitter.com/i/web/status/1…

30 Mar