Metering and developer services
As the UK’s largest provider of water meter installation services we have extensive resources, knowledge and expertise. This enables us to provide metering service solutions ranging from small domestic installations through to large diameter industrial meters.
Working across the North West, Midlands and South Wales our teams visit more than 325,000 homes and businesses every year and install 275,000 new water meters.
In addition to delivering these operational services, we also look after customer communications for many of our clients and we manage around 350,000 customer contacts every year.
Through our strong customer-centric culture and by adopting a consistent approach to customer service, we play a crucial role in helping our clients to meet their own regulatory service targets.
As well as being skilled engineers, our metering operatives also act as customer representatives and ambassadors for our business.