Facilities Management

What we do

We keep workplaces, schools, hospitals, prisons, military housing, and airports productive, safe and clean.

Creating better facilities

We support you to run your home and organisation smoothly without thinking twice about the maintenance, operation and improvement of buildings, grounds or estates. We take care of them by:

  • Planning maintenance carefully – to make sure your day isn’t disrupted
  • Optimising your buildings’ energy – to make your resources go further
  • Keeping everything clean and fresh – so everyone stays happy, relaxed and healthy in their environment
  • Investing in technology – to keep everything running efficiently
  • Responding quickly – to keep your teams happy
  • Championing health and nutrition – to keep teams well fed and operating at their best 

Education

We help create high-quality learning environments, where students can gain meaningful skills and qualifications. Together with local authorities, we keep schools clean and safe. This means improving recycling and keeping waste to a minimum, and making sure students are warm and well-nourished.

We have heavily invested in educational private finance initiatives (PFIs) that fund public infrastructure. Schools and colleges we work with are located in Glasgow, Edinburgh, Belfast, Liverpool, Bradford and Northampton.

  • 2.2 million school meals every year, served to 11,500 pupils a day.

Workplaces

We make offices and office buildings work harder, so they’re productive, happy and safe places to work. By letting us take on the complexity of managing people, services and systems across multiple or large buildings, you can get on with what you do best.

Some of the prestigious buildings we work in include The Ministry of Defence, Attorney General’s Office and the innovative London Boroughs contract, where seven local authorities have merged together to provide services across London and Kent.

  • 6 million km2 worth of public and private buildings are managed by us

Hospitals

We’re proud to partner with the NHS and local authorities to keep facilities clean and safe while reducing costs. With our strong public service ethos, quality always comes first. So we approach essential services like cleaning, catering and maintenance in a way that helps the NHS run sustainably and efficiently.

We also manage non-emergency patient and passenger transport, allowing us to properly integrate our services and make sure the Trust truly benefits economically.

  • 47 sites covered by our facilities management in Birmingham and Solihull Mental Health NHS Foundation Trust
  • 1.2 million people served over 172 square miles

Social housing

We help improve the quality of life for a diverse range of residents, creating safe, comfortable environments for you to call home. Every day, we complete hundreds of rapid response and planned maintenance and refurbishment works, serving communities on behalf of local authorities, management organisations and registered social landlords.

Our approach is to focus on improving sustainability and the quality of people’s lives – making sure they’re actively involved in the way we look after and improve homes. That means helping people understand energy performance and offering energy efficiency measures – such as loft and cavity wall insulation. It also means developing energy strategies and management plans for clients.

  • 100,000+ homes reached by our social housing and maintenance work

Defence

Through our joint ventures and facilities management teams we help clients such as the Ministry of Defence (MOD) and the Defence Infrastructure Organisation (DIO) run their organisations smoothly. This means they can focus on keeping our country safe.

Every day, we help the MOD maintain, operate and improve their buildings and grounds.  We work hard to make sure military housing operates smoothly and safely, making life easier for servicemen and women, their families and the civilian teams who work alongside them. And we work hard to keep offices and accommodation clean, safe and working efficiently at the MOD headquarters in London.

  • 23,000 buildings (or 95km2 of estate) managed and maintained for the MOD at over 250 locations across the UK
  • 15,000+ house moves organised every year for military familes

To read more about our facilities management work in this area click here

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