Description
Amey provides street lighting as an individual service, and as part of many highways projects. Our street lighting projects are designed to support local authorities in achieving their strategic priorities. Better street lighting is proven to reduce crime and fear of crime, helps reduce the number and severity of road traffic accidents and helps sustain social, economic and environmental wellbeing of the public.
Across the UK, Amey support the asset management, service provision and maintenance of more than 800,000 street lights.
Amey design and manage street lighting projects to support local authorities in achieving their strategic priorities and objectives; ultimately helping to reduce carbon emissions, night time accidents and crime, and sustaining and improving the social, economic and environmental wellbeing of the public.
Clients
- Birmingham City Council
- Manchester City Council
- Norfolk County Council
- Wakefield Metropolitan District Council
- Walsall Metropolitan Borough Council
- City of York Council
- Herefordshire Council
- Central Bedfordshire and Bedford Borough Council
- Calderdale Metropolitan Borough Council
- Cumbria County Council
- Hertfordshire County Council
- Plymouth City Council
- Transport for London (TfL)
- North Lanarkshire
- Highways Agency
Efficiency & Innovation
Amey has strong supply chain relationships and uses innovative solutions and the latest energy saving technology in conjunction with operational solutions to drive the effectiveness and efficiency of the street lighting services to help improve customer satisfaction and deliver best value. Below are just some of the initiatives we are engaged with across our street lighting projects.
- As part of our extensive company-wide recycling regime, we use effective waste segregation techniques at our Norfolk depot to separate waste so that it can be recycled or reused elsewhere.
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We provide high quality low energy ‘white light’ solutions in residential streets using compact high intensity discharge lamps and the latest LED solutions, which are designed around sustainability and efficiency with improved lighting quality, visibility and proven contributions to reducing crime
- We are actively working with key suppliers of LED technology, and leading the introduction of LED street lighting solutions in order to maximise the benefits of lower energy usage, significant carbon reductions and long life with low maintenance. Pilot schemes in Bedfordshire for example, have seen the replacement of 381 lights with WRTL Stela LED lanterns which reduced carbon emissions by 55% (35 tonnes) and annual energy consumption by 56%. The added advantage is that LEDs can be dimmed, reducing unnecessary use of energy during non-peak times by up to 40%. Through our Birmingham PFI contract we will establish a national first by installing innovative LEDs for all “S” class residential lighting solutions, ensuring that Birmingham remains at the forefront of the latest technology, is a truly innovative international City and continues to demonstrate leadership in addressing the environment agenda through significant carbon and energy reductions in street lighting.
- We have introduced two separate remote monitoring and dimming systems on our York contract. On one site this has led to a reduction in wattage from 250W to 150W. Due to the success of these installations the City of York has asked us to extend these systems. The same equipment is being trialled on our Manchester and Norfolk contracts and will be fully adopted across all street lighting applications in Birmingham over the next 5 years.
- In Wakefield, Amey have supported an initiative driven by the National Industrial Symbiosis programme (NISP) whose aim is to improve cross industry resource efficiency. Under this initiative, Amey send used lanterns to Wakefield Prison for recycling which reduces costs and landfill waste.
Through the use of more efficient street lighting solutions and new technology we have reduced CO2 emissions for our partners by up to 40%.
Outcome
With extensive dedicated street lighting knowledge, experience and expertise that covers the full end to end street lighting capability, Amey has had a number of achievements on its street lighting contracts.
- Our philosophy and approach is to work in partnership with clients and stakeholders to develop and encourage innovation and drive improvements. Our regular partnering workshops in Walsall for example, have been strategically important to a joined up service focused on the customer and outcomes with repairs being responded to in less than 2 days.
- Our work with the Police and community groups has lead to the provision of additional lighting in areas of high crime
- Our lighting design expertise and capability ensures that new schemes are designed to modern standards whilst maximising energy and carbon reductions and the Authorities’ requirements.
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We have National Electricity Registration Scheme (NERS) accreditation through our NERS registration, which ensures high quality work and safety standards and allows us to carry out contestable activities in relation to Distribution Network Operator (DNO) electricity connections works. We are also registered with the National Inspection Council for Electrical Installation Contracting (NICEIC) and the national Highway Sector Scheme 8 (NHSS 8) ensuring that our street lighting personnel are fully trained and certificated.
- Amey is an active member of the Association of Signals, Lighting and other Electrical Contractors (ASLEC) whose main objectives are to support the lighting industry, clients and drive standards within the highway electrical industry with influential involvement with the All Party Lighting Group (APLG) and Ofgem working groups.
- In 2007, Amey was awarded the ‘Contractor of the Year” in the Large Organisation category of the annual ASLEC awards, and in 2009 Chris Barker from our York Contract received “Operative of the Year” accolade.
- Amey has been an effective member of the Ofgem Electricity Connections Steering Group and key working groups and has influenced recent major changes to the DNO Licence conditions to promote greater choice, competition and price visibility of un-metered electricity connections activities that have fundamentally been a monopoly service. Amey is helping the evolution of competition and opportunities to undertake final closing joints (connections to the DNO low voltage mains network)
- Our extensive street lighting responsibilities as a leading service provider facilitates the strength to source products effectively through our extensive supply chain relationships and partnerships that we are able to pass through to our clients.
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We are focused on outcomes and end users of the services that our clients represent and the service improvements that we have delivered across our contracts have led directly to higher levels of engagement and customer satisfaction. We have extensive experience in engaging with stakeholders through consultation.
- We have an excellent track record of mass column replacement with over 120,000 units being replaced in the last 6 years and the completion of replacement programmes on time or ahead of programme. In Walsall for example, Amey replaced over 18.000 streetlights with new lighting to modern standards 2 years ahead schedule within a 5 year replacement programme. Customers (end users) and communities across the Borough now benefit from a greatly improved night-time environment with reduced crime and night time road traffic accidents monitored through reporting systems.
- We are developing our management information system to provide more accessible and informative data to our clients, with dashboards and visual displays of key performance information. At Manchester, our system is linked to the Council’s Customer Relations Management system, which ensures that we have an effective and efficient joined up customer handling and service interface to serve the end user and provide high levels and quality of customer care.
- We regularly review our operations and constantly assess how we can contribute to improving outcomes to clients and end users, and drive efficiencies. Examples of where we have been able to achieve improvements have been through better planning and programming, through identification and use of new systems and technologies, identification of solutions and refining processes to add value or reduce energy / carbon consumption. In York this process has resulted in a best in class KPI performance for outage repairs (BV 205(a)) which is under 1 day.